How do you ship a car bought at Copart or IAA auction?
Shipping a vehicle purchased from an auction house like Copart or IAA requires specific documentation to clear the facility’s security protocols. Before we can dispatch a carrier, you must provide the lot number, your unique buyer number, and the gate pin associated with that specific purchase. Without these three pieces of information, the driver will be turned away at the gate. Additionally, confirm that the auction house has fully processed your payment, as carriers cannot pick up vehicles with a "hold" status on the account.
Because auction facilities operate on strict appointment-only schedules, these pickups often require more coordination than a standard residential move. Expect to add one to three days to your initial pickup window compared to a private seller. We work to align the driver’s arrival with the facility’s release schedule to prevent unnecessary storage fees or delays.
